Terms & Conditions of Sale

 Our off-the-peg wedding dresses are sold as seen and are either new or ex-sample gowns

and have only ever been tried on in-store. Some of our dresses may have slight defects or a

minor degree of damage, most of which are repairable. These imperfections are reflected in

our prices.

It is the customer's sole responsibility for purchasing a dress that does not fit and does so at

their own risk. Alterations costs required are the sole responsibility of the customer and

About You Bridal will not be liable for any damages etc may these occur.

The Service is between the customer and the seamstress. We can recommend a highly

talented seamstress or you are welcome to find your own.

Regardless of the care label on your dress we always recommend you seek professional dry

cleaning advice if you wish to have your gown cleaned. This is not a service we offer, About

You Bridal will not be liable for any charges or damages may these occur. We work closely

with a dress cleaning company but this would be between the customer and cleaning

company.

 About You Bridal do not offer refunds on any of our off-the-peg gowns as they are sold as

seen at reduced outlet prices. Please ensure you are entirely happy with your dress at the

time of purchase and fully aware that alterations are your responsibility.

When ordering dresses, half of the total cost (deposit) is to be paid before the order is

placed. This is non refundable. The remaining balance shall then need to be paid in full on

arrival of your dress. About You Bridal has to pay for the dress upfront. These dresses are

made for your specific measurements. About You Bridal can not offer any refunds or

exchanges as the business shall not be able to sell on to another Bride.

 Display shoes, veils and accessories are sold as seen and cannot be exchanged or

refunded.

When ordering new shoes, veils or accessories we ask for payment in full. Refunds on new

ordered items cannot be given unless faulty. No style exchange on new ordered items

except for shoe size swaps. Any items not collected from us within 3 months of ordering

remain the property of About You Bridal.

Your standard statutory rights are not affected. We reserve the right to change these terms &

conditions at any given time. See our website for further information

www.aboutyoubridal.co.uk/terms-conditions